Security Support Policy
Drayton by Schneider Electric, takes security and privacy very seriously.
If you want to report a security issue for one of our products, please contact Customer Service Support.
Our policy for handling reports of security issues, along with resources for security researchers, can be found here: Schneider Electric: Vulnerability Management Policies
Security support updates will be available for Drayton by Schneider Electric connected products for a defined support period, which may be extended. The support periods for current products may be found below.
Current products
|
Product Name |
Commercial reference |
Hardware version |
Defined Support Period |
|
Wiser Electrical Heat Switch |
WE714U1A0902 |
6320094_B3 |
until 30th April 2026 |
|
Wiser Room Thermostat Anthracite |
WN704R0S0901 |
6320102_A3 |
until 30th April 2026 |
|
Wiser Room Thermostat |
WN704R0S0902 |
6320102_A3 |
until 30th April 2026 |
|
Wiser Heat HubR 1CH |
WT714R1S0902 |
6320064_C9 |
until 30th April 2026 |
|
Wiser Heat HubR 2CH |
WT724R1S0902 |
6320065_C9 |
until 30th April 2026 |
|
Wiser Heat HubR 3CH |
WT734R1S0902 |
6320066_C9 |
until 30th April 2026 |
|
Wiser Radiator Thermostat Anthracite |
WV704R0A0901 |
6320077_A4 |
until 30th April 2026 |
|
Wiser Radiator Thermostat |
WV704R0A0902 |
6320077_A4 |
until 30th April 2026 |
|
Wiser Plug |
WB704H1A0902 |
HS2SK-E_V11 (Main board) WS2SK-GX_V1.6 (Communication board) |
until 30th April 2026 |
|
Wiser Underfloor Heating Controller |
WF762F1A0902 |
6320074_C3 |
until 30th April 2026 |