Cookie Notice

This notice explains Schneider Electric’s approach to cookies and other similar technologies. When you visit our websites, use our mobile apps, engage with our online ads or emails, we collect information, using technologies such as cookies, pixel tags (also called web beacons), browser analysis tools, and server logs. Each of these technologies is explained below.

What are cookies and similar technologies?

A cookie is a small piece of information, consisting of alphanumeric text file, that is placed on an internet user’s hard drive or device. It is generated by a web page server, basically the computer that operates a web site.

The information a cookie contains is generated by the server and can be used by that server whenever a user visits the site which hosts the online services.

There are two types of cookies:

  • Session cookies, which allow websites to recognize and link the actions of a user during a browsing session (e.g: cookies used to remember what a user has put in their shopping basket as they browse a site),
  • Persistent cookies, which allow websites to remember users’ preferences and choices (e.g: cookies used to target advertising).

Similar technologies are technics or tools, using certain characteristics to identify devices so that visits to a website can be analysed. It includes, for example, HTML5 local storage, local Shared objects, fingerprinting techniques, tracking pixels and plugins.

For ease of reference, cookies and similar technologies are referred as “Cookies”.

What are cookies used for?

Cookies may be used in numerous ways. They enable us to provide users with certain features and supply us with information about website visits.

We also make use of cookies to make our sites more user-friendly, to better understand our existing and prospective customers and to enhance our Relationship Information, including associating a user with different devices and browsers that they may use for online targeting and advertising purposes.

Schneider Electric has categorized the cookies served from our sites into four groups.

Here are some examples that illustrate the types of cookies/similar technologies used in these categories.


Necessary cookies

Necessary cookies are required for our website to work properly through our privacy panel. They are placed on your computer or device when you request a specific action or service, e.g. when you log in, fill out a form, or set your cookie preferences. If you set your browser to block or alert you about these cookies, certain parts of our website won’t work. Deletion of these cookies will disable major sections of our site.

Most Necessary Cookies come from Schneider Electric domains. Many are persistent cookies – their active lifetime is measured in months, not seconds. SE domains issue “first-party” cookies; that only work on SE domains. They can include:

  • Cookies generated by a login or registration
  • Cookies issued when you sign up for a newsletter or email
  • Security cookies used to authenticate login
  • Cookies issued to save customer data to a profile
  • The Tag Commander cookie. This cookie remembers user privacy preferences and weather the user has issued a do-not-track request

For example:

  • Apex_memberId is a cookie set by Schneider Electric to authenticate login.
  • Country_selected is a cookie that remembers the country site you have chosen.


Statistical cookies

Statistical or analytical cookies, delivered by us and other companies, help us to count the visits on our website and know the sources of traffic. The data we derive allows us to understand what visitors like most and improve the website.

In order to provide our visitors with better content, we measure the number of page views, the number of visits, the different actions performed by visitors on our site, the geo-location of our visitors and the number of times visitors return to our site. If you delete these cookies, your frequency of visits, region, city, pageviews, bounces, site of origin, exit page, etc. cannot be tracked.

Most Statistical Cookies come from our analytics platforms. They track behaviors in our domains and website usage without personally identifying the user. For example, they include:

  • AT Internet or Xiti cookies which track your actions on Schneider Electric websites
  • Google Analytics
  • ContentSquare
  • DemandBase which captures IP addresses and piggybacks on AT Internet
  • Marketo Munchkin cookie
  • Google re CAPTCHA cookie which uses IP address and cursor movements to screen out bot traffic

Google Analytics uses “cookies” to help us analyze how users interact with our sites and applications. The information generated by these cookies is transmitted to and stored by Google on servers in the United States under the protection of the Privacy Shield.

Google acts as a service provider for Schneider Electric with respect to these cookies. It uses this information on behalf of Schneider Electric for the purpose of evaluating your use of the websites and applications, compiling reports on website activity and providing us other services relating to website activity and internet usage.

Schneider Electric domains may use Google reCAPTCHA to protect against spam and abuse. Google reCAPTCHA evaluates a variety of data (e.g. IP address, the amount of time a website visitor spends on the site or cursor movements initiated by the user) to determine whether information provided by the visitor, such as information entered in contact form, is provided by a human user or by an automated program. The data tracked during such analyses are forwarded to Google. You can prevent the use of Google Analytics by installing Google Analytics Add on in your browser. For more information on Google Analytics and privacy click here.

The Marketo Munchkin Cookie can be used to track activity on a website. For example, visitors who download marketing white papers from our site can be identified and their site navigation activities can be analyzed.

When on a page, the Munchkin cookie gathers the following information: Page Visits, Link Clicks, IP Address, Referrer, A unique cookie ID number. For more information on Marketo’s privacy and cookie policy, please visit Marketo privacy policy.

Customization cookies

Customization cookies allow you to configure our website according to your preferences (e.g. language, region) and enable enhanced functionality. They are delivered by us or by other companies. If you do not accept these cookies, we will not be able to save your preferences and some services on our website may not be available. If you delete them, personal preferences cannot be saved, and the site will forget your preferences.

Customization Cookies may come from Schneider Electric domains, or our vendors. These are often session cookies that only store user selections for the duration of a web visit. Usually, they are used to store non-essential user preferences. For example, they include:

DDC_Cart is a cookie set by Schneider Electric to remember if you have saved any documents to the My Documents list.

Liveagent_ptid is a cookie set by Schneider Electric to remember recent interactions with our Chat utility.

SELANGCODE is a cookie set by Schneider Electric to remember your language preferences.

It can also include:

  • Cookies set to remember text size preferences, or pagination preferences
  • Cookies that remember language, saved country preferences, etc.
  • Cookies set to remember form inputs before submission
  • Cookies that remember recently viewed pages
  • Cookies set by commerce connectors to mark location
  • Cookies set by Schneider Electric’s chat bots
  • Cookies set for session preferences, to remember dismissed pop-ups or panels
  • Survey cookies to remember completions or dismissals
  • Session cookies used to remember shopping cart selections

Marketing cookies

Marketing cookies on our website are delivered by other companies and used to identify your interests and display relevant advertising content when you browse outside of our website. These cookies can enable social media features such as sharing and to simplify registration. If you do not accept them, you will still see online ads, but they will be less relevant. If you delete them, you may receive random, non-personalized ads and certain user behaviors will not be tracked.

Marketing cookies also include cookies that allow you to interact with us and others via social media platforms, such as Facebook or LinkedIn. We may display interest-based ads to you when you are using platforms and thee platforms allow us to personalize the ads that we display to you. You can manage these cookies using the Privacy Panel. Please read the privacy statements provided by your social media platforms to understand how they use your information and to manage your choices with them.

Marketing Cookies are used to track behavior in response to advertising or serve ads based on user behavior. They include:

  • Marketo cookies
  • Merkle cookies
  • Facebook cookies
  • DataXu cookies
  • Taboola
  • ChannelSight
  • PriceSpider
  • Amazon cookies
  • DoubleClick cookies
  • Google AdWords Conversion cookies
  • LinkedIn Ad cookies
  • Optimizely cookies for A/B testing
  • Glaze cookies to highlight site content

Similar Technologies

Schneider Electric uses similar technologies such as:

Pixel Tags and Web Beacons

Pixel tags (also called web beacons) are tiny graphic images and small blocks of code placed on website pages, ads, or in emails that allow us to determine whether you have performed a specific action. When you access the pages or you open an email, the tag lets us know you have accessed the web page or opened the email. These tools allow us to measure response to our communications and improve our web pages and promotions.

Server Logs

Server logs record activities on our websites. Other types of logs collect similar information from our applications. These logs record information about the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices require to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to and the website you visit after you leave our site.

How can you control cookies?

You can manage the non-necessary cookies placed by and for Schneider Electric using our cookie Privacy Panel. Many of our websites only place marketing cookies if you explicitly accept these cookies by clicking “Accept All Cookies” when you first visit the website. If you have accepted cookies, you can use this link to adjust your preferences.

You can also manage cookies and delete cookies using your browser settings. Browsers such as Chrome, Internet Explorer, Firefox and Safari give you the ability to accept, reject or delete cookies. Visit the “help center” for your browser to learn more. Please note that your browser settings are not used to manage certain types of cookies, such as Adobe Flash or Microsoft Silverlight cookies. To manage Adobe Flash Cookies, visit the Flash Player help page. To manage Microsoft Silverlight Cookies, visit the Silverlight section of Microsoft’s privacy statement.

You can also take advantage of industry programs that allow you to control the way companies advertise to you.

The Network Advertising Initiative (NAI) manages an opt-out program for many third-party advertising companies. You can opt out of being targeted by NAI members by visiting

On some websites, you may see an AdChoices icon, which may appear on certain targeted ads. You may click on this AdChoices icon to learn more information about the collection and use of your information or to opt-out of such collection in the future. To learn more about the Digital Advertising Alliance Consumer Choice tool, please visit

In most cases, the choices you make are linked to your browser. If you use different browsers or different devices, you will need to set your preferences on each one. Even if you opt-out, you may still receive ads that are not customized for you.

Although our websites currently do not have a mechanism to recognize the various web browser Do Not Track signals, we do offer our customers choices to manage their cookie preferences as described in the previous section. To learn more about browser tracking signals and Do Not Track please visit

Last update : 12/23/2019