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Marketplace Support

Who decides my benefits?

Each seller independently reviews applications and determines the benefits available to members of its B2B Network.

Benefits may vary by seller and can include negotiated pricing, credit facilities, access to tools like Request for Quotation, preferred commercial terms, additional payment methods, or other business benefits.

Schneider Electric does not make approval decisions or determine the benefits offered by individual sellers.

Still have question ?

For questions about your orders, you can find information by logging into your account or selecting “Track orders and returns” under the Orders and Returns section in the footer. If you still need help with your order, please contact your seller. You can find your seller’s customer service information on their Seller Profile page, which you can reach by clicking on the seller’s shop name wherever you find your order information.

For other questions, checkout the answers to frequently asked questions on these support pages or contact our customer support team at customercare.gulf@se.com .