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Marketplace Support

What is the B2B Seller Network?

A B2B Seller Network allows buyers and sellers to establish commercial relationships through the platform.

B2B Buyers can request to join a seller's network. Sellers can review these requests and provide benefits such as negotiated pricing, credit terms, preferred customer status, access to Request for Quotation Tool and access to additional payment methods.

The benefits available, approval criteria, and commercial terms are determined by the individual seller and may vary between sellers.

Still have question ?

For questions about your orders, you can find information by logging into your account or selecting “Track orders and returns” under the Orders and Returns section in the footer. If you still need help with your order, please contact your seller. You can find your seller’s customer service information on their Seller Profile page, which you can reach by clicking on the seller’s shop name wherever you find your order information.

For other questions, checkout the answers to frequently asked questions on these support pages or contact our customer support team at customercare.gulf@se.com .